Listener services "not running"

Hi,

I have gone through various blogs and setup the connector for CRM/MDM but the listener and publisher services show up as "not running" in the integration options in MDM.

1. CRM and MDM are both in same online tenant.

2. Azure is not on the same tenant. it is a different subscription all together.

here is a screenshot of how it looks

Any pointers to resolve this?

Thanks!

Sam