Hi,
We've been managing Account documents in CE via the integration with Sharepoint for a couple months now.
All of a sudden, one of our users advises they cant access the documents area in CE anymore. I also cant access it even though im system administrator, we just receive the below error stating "You don't have permissions to create folder in this location. Contact your Microsoft Teams owner or Sharepoint administrator for access."
So i checked everyones permissions in Sharepoint and both myself and the end user are able to access the folder directly in Sharepoint and upload files that way, just not through the documents area in CRM.
Because the error states Microsoft Teams as well i did find a couple pages saying "You need to be a member of the connected team channel to view files." however i dont know if there is one or how to locate the team channel for the Accounts folder which all the sub-folders for Accounts are saved in.
If anyone has any insights into what could be going on here, i would greatly appreciate your help.
Cheers
Scott Norton