I'm trying to setup a simple alert rule in D365 to alert me when a customers (any customers) credit limit is changed however the alert is never triggered. I wondered if I'd missed anything?
I've created the alert and checked that it exists...
System administration > Setup > Alert rules
I then modified a customer account and changed their credit limit to trigger the alert.
I then tried to run the batch job manually to push out the alert...
System administration > Periodic tasks > Alerts > Change based alerts
Still no alert :-(