I am attempting to install MS Dynamics CRM 2015 on a new 2012 R2 server that I have set up, but during the installation I am receiving the following error:
/Begin Error
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Microsoft Dynamics CRM Setup
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Action Microsoft.Crm.Setup.Server.SetSandboxServicePrincipalNameAction failed.
There was a problem setting the service principal name (SPN) for service MSCRMSandboxService with user account "ServiceAccountName". The reason was: Checking domain DC="DomainName",DC=local
.
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Abort Retry Ignore
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/End Error
I have read through the requirements for the Sandbox Processing Service account, here, and made sure that the service account has the necessary permissions. The only part that was confusing me is the line that reads "Folder read and write permission on the Trace, by default located under \Program Files\Microsoft Dynamics CRM\Trace, and user account %AppData%folders on the local computer." This reads to me like the service account needs access to its own %AppData% folder, which it has. The only thing I changed from that page was for the command "SETSPN –a MSCRMSandboxService/<ComputerName> <service account>", I changed -a to -s because it looks like -a has been deprecated from Server 2012.
I can't seem to find anything else that points to a resolution for this issue.